Starting a New Repair Order

Create an RO from your phone in three steps.

Included in: Every plan

Start a repair order from your phone in three quick steps. For a full drop-off with walk-around photos and the customer's signature, use Check In instead.

On the Repair Orders tab, tap + New RO (or the New RO tile on your dashboard).
Select Customer — search by name, phone or email, or add a new customer. Only a first name is required; fill in what you have.
Select Vehicle — pick one of the customer's boats or add one. Scan the HIN and the year, make and model fill themselves in.
RO Details — choose the job type: 🔧 Shop or 📍 Road Call (add the service address for a road call). Add the engine hours, generator hours and any internal notes.
Tap Create Repair Order. The RO opens, ready for concerns, labor and parts.

If the customer or boat might already be in MarineOps, the app warns you about a possible duplicate so you don't end up with two records.

← PreviousRunning an Inspection Next →Checking In a boat

Still stuck? Send us a message (or email [email protected]) and tell us what you were trying to do — we answer within one business day.