MarineOps Help
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Help Center â€ē The Tech App

Scanning HINs, Plates & Parts

Use the camera instead of typing.
Included in: Every plan

The tech app uses the phone's camera so you type less and make fewer mistakes.

ScanWhereWhat it does
HINNew RO and Check-InScan the HIN barcode, or snap a photo of the HIN plate — the year, make and model fill in
License plateCheck-InSnap the plate and MarineOps reads it for you
Part barcodesInventory, Receive Stock, Shop SuppliesFind a part or receive it by scanning the box
Key tagsDashboard → Scan Key TagOpens the repair order for those keys
Customer QRDashboard → Scan QROpens a customer's checkout to review, sign and pay
Inventory in the tech app
Inventory in the tech app — tap the scan button to find a part by its barcode.

Tips for good scans

  • Allow camera access when the app asks the first time. If you said no, turn it on in your phone's Settings → MarineOps → Camera.
  • For a HIN, aim at the barcode on the door jamb or windshield sticker. If it won't read after a few seconds, the app switches to photo mode — snap the printed HIN instead.
  • Good light helps — in a dark bay, use a shop light or have someone hold a flashlight on the HIN plate.
Still stuck? Send us a message (or email [email protected]) and tell us what you were trying to do — we answer within one business day.